Network Operations Centre (NOC) 
1.888.400.1984

Rigstar’s 24×7 Network Operations Centre (NOC) delivers the highest quality of monitoring and maintenance for any telecommunication network. Our Network Analysts/Technicians are skilled and trained to monitor every netflow, hop, server and endpoint attached to a customer’s network. They strategically monitor the infrastructure health, security and capacity to ensure optimal network performance is achieved.

Our NOC personnel receives enhanced training for analyzing network disruptions and troubleshooting procedures to track and immediately resolve any issues that may arise.

Rigstar’s NOC is able to offer a customized package of services at one of the following three support levels:

• Notification
• Tier 1
• Advanced (Tier 2 and 3)

Network Operator

Service Features:

 24×7 Network Monitoring (Live Support)

 Flexible Notification options – phone, email, sms

 Troubleshooting & alarm-resolution tips

 Optimization and quality of service reporting

 Performance reporting

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